Purchasing and ordering
All prices specified on this website are in £GBP (Great Britain Pound). See our checkout for up to date transaction options.
Online purchase prices are as published.
Failed payment authorisation
To protect your security and privacy, your bank cannot provide Atdec with information about why your payment was declined. Because of this, you need to contact your bank directly to solve most payment issues.
Offline orders
Our customer service team is available during business hours for consultation or direct transactions. Our contact details.
Buyers are welcome to transact through our customer service team; please note in those cases customer service quotes are final.
Back orders
We do not process back orders for transactions made online. If an item is out of stock it will be noted as such on the product page.
In the rare event that you have successfully ordered and paid for an Atdec product that is out of stock, we will notify you as soon as possible to discuss options. Out of stock orders will be otherwise be cancelled and your credit card will be refunded.