Service NSW
Upgrading government service delivery in 63 rebranded locations statewide
Location: NSW, Australia
Client: Service NSW
Launched in July, 2013, Service NSW has delivered more than 40 million customer transactions to New South Wales residents and businesses through 63 service locations, 8 digital stores, 32 government agencies, 2 contact facilities, and 44 partner agencies. They embarked on a complete overhaul and rebrand, rolling government services into a single, convenient one-stop-shop model statewide and required mounting solutions up to the task.
Challenge
- Launch of 63 new locations as a major one-stop-shop government services initiative
- Required stable ceiling drop solutions for larger storefront information screens
- Ease of installation and maintenance considerations paramount
- Required efficient and reliable customer-facing ceiling-mounted solutions for small screens
- Security considerations in public-facing environment
Solution
- Installation of 377 Atdec single-display ceiling mounts with 360° rotation for smaller public-facing screens
- Solutions chosen for ease of installation and unobtrusive, slim-line appearance
- Quick attachment systems for easy install and maintenance plus security screws for public-facing protection
- Installation of 38 single display drop-length adjustable ceiling mounts for larger storefront screens
- Solutions include internal cable management, flexible pole adjustment and screen tilt options
