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McDonald's case study

Integrating digital technology into fast-paced kitchen environments worldwide
Location: Global
Partners: Various
Client: McDonald's

The world’s largest quick service restaurant chain, McDonald’s has 1.5 million employees and serves over 69 million customers every day. The company has nearly 37,000 locations, with restaurants in 120 countries.

McDonald’s has continually adopted technology over the years to support their goal of a delivering exceptional guest service while aiming to become their target customers’ favorite place and way to eat and drink.

Challenge

  • Various restaurants in China, United States, Philippines, and Germany required custom computer monitor display mounts for use in kitchen areas
  • Needed reliable solution for maximum space utility, to drive efficiency and help provide a consistent guest experience
  • Unique challenges faced by some franchises with incorporating technology in kitchen environment

Solution

  • Ordering preparation monitor installed in most of the stores for over-the-counter prep areas
  • Solutions provide infinite adjustment, complete control over tilt, pan, and portrait to landscape rotation
  • Mounting solutions incorporate sophisticated technology alongside superior aesthetics
  • Superior display versatility, enhanced safety features and
    hassle-free installation
  • Our goal was to deliver the highest-quality custom computer monitor mounting solutions select McDonalds’ franchises needed to ensure a safe, efficient, and streamlined kitchen workflow that would result in excellent customer service.

Display & monitor mounts

Atdec is a specialist and we can help ensure your next project delivers optimal results. Access our standard and modular solutions online, and reach out for engineering support or custom requirements. 


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